Communications

Wireless lockdown: mobile data security
Mobile devices and wireless networks are too often overlooked as points of entry for hackers. This article from Information Age discusses the risks.

Sound thinking on speech recognition
An article from Information Age looks into the ways in which speech recognition technology is helping companies improve customer satisfaction.

Vocal responses: Is VoIP living up to expectations?
Mid-market businesses are adopting Voice over IP (VoIP) technology. This article from Information Age asks what can be learnt from early adopters.

Just how risky is a phone call over the Internet
VoIP carries with it inherent security risks, but there are measures which can be taken to reduce these.

Sharing information with partners and customers
When boosting market share, sharing information with both partners and customers is important in satisfying customer needs.

Information sharing
Not only is individual productivity an important focus of IT invesment, but working as part of a team is vital also.

Collaborative business
Firms must listen to both customers and suppliers if they are to be successful. So a collaborative business strategy, taking advantage of collaboration technologies, is vital.

Intranets
The business advantages of employing intranet technologies, plus practical advice on how to go about creating one.

Telework guidance
Teleworking is a growing phenomenon offering benefits for both employees and employers. Check out this practical business guide to taking advantage of the opportunities.