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Business blog
Mumbai's 8/11 prompts West to co-ordinate security
Mumbai's 8/11 is emblematic of a lack of security co-ordination across city, national and private sector organisations. M Institute co-founder Jyoti Banerjee examines the lessons that the West can learn from Mumbai's 8/11.
Understanding M
Mid-size enterprises are the powerhouse of the UK economy.
Despite their sterling performance, mid-size enterprises are nearly invisible.
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Customer relationship management
Customer relationship management
Managing relationships with customers is crucial to any business. Medium organisations often have fewer resources with which to go about this than larger firms in dealing with customers and prospects, an area where CRM technologies can help.
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